APPLICATION/ENROLLMENT AGREEMENT

REGISTRATION
There is a $100.00 non-refundable registration fee which is required to attend any ESL LADO class and a $120.00 non-refundable fee for the TEFL Certificate program. Students returning to LADO after more than a 12-month absence must pay the registration fee again.

PLACEMENT TEST
New students must take a placement test. A student who is absent for more than 6 months, must retake the placement test to re-enroll.

ESL PROGRAM SCHEDULES
• Morning Intensive Program
9:00am-1:00pm, Monday-Friday 4 weeks (18 days, 72 hours)

• Afternoon Intensive Program
1:15pm-5:15pm, Monday-Friday 4 weeks (18 days, 72 hours)

• Evening Intensive Program
5:45pm-9:45pm, Monday-Friday 4 weeks (18 days, 72 hours)

• 2-Day Weekly Intensive Program
8:50am-5:50pm, 1:10pm-10:10pm, Monday-Friday 4 weeks (8 days, 72 hours)

• Morning Semi-Intensive Program (Online Only)
9:00am-11:30am, Monday-Thursday 8 weeks (29 days, 72 hours)

• Afternoon Semi-Intensive Program
1:25pm - 3:55pm, Monday-Thursday 8 weeks (29 days, 72 hours)

• Evening Semi-Intensive Program
6:00pm-08:30pm, Monday-Thursday 8 weeks (29 days, 72 hours)

• Saturday Program
9:00am-2:08pm, 7 weeks (7 days, 36 hours)

• Private Tutorials:
Schedule is set by the student.

TEFL CERTIFICATE PROGRAM

• Intensive Program
9:00am – 1:40pm, Monday to Friday (24 days, 112 hours)

• Semi-Intensive Program
6:00pm – 9:30pm, Monday to Thursday (32 days, 8 weeks, 112 hours)

TUITION

ESL PROGRAMS
• Morning Intensive Program: $740.00
• Afternoon Intensive Program: $740.00
• Evening Intensive Program: $740.00
• 2-Day Weekly Intensive Program: $740.00
• Morning Semi-Intensive Program: $630.00/month
• Afternoon Semi-Intensive Program: $630.00/month
• Evening Semi-Intensive Program: $630.00/month
• Saturday Program: $320.00/month
• Private Tutorials: $35.00 per hour for current students and $40.00 per hour for new students. Student must take a minimum of 10 hours.

TEFL CERTIFICATE PROGRAM
• Intensive: $875
• Semi-Intensive: $875

TEXBOOKS
Every student must have a textbook to join the class.
• Levels 1 through 6 $55.00 per level
• Level Advanced Skills: Listening and Speaking $69.99
• Level Advanced Skills: Reading and Writing $69.99
• Level Advanced Communication (Listening and Speaking) $69.99
• Level Advanced Reading and Composition$69.99

TEFL CERTIFICATE PROGRAM
• TEFL TEFL Teaching Across Cultures $ 24.99
• TEFL GUIDE - The Lado TEFL Guide for Teachers $112.00
• Azar GWkBk TEFL Azar Understanding English Grammar Blue $65.00

TUITION PAYMENT ESL PROGRAMS
All students must make the first tuition payment and register for a class by or on the last day of the registration period. Students will not be allowed to enter or continue attending class until they have paid, at a minimum, the following:

- Intensive Program (Morning/Afternoon/Evening/2-Day Weekly)
100% of tuition before the end of the registration period.

- Semi-Intensive Program (Morning/Afternoon/Evening)
1st month's tuition by the end of the registration period.
2nd month's tuition by the 14th day of the session.

- Saturday Program
1st month's tuition by the end of the registration period.
2nd month's tuition by the 4th day of the session.

The Semi-Intensive and Saturday Program students who do not pay the second installment by the due dates will be charged a $35.00 late fee.

- Private Tutorials:
100% of tuition before the end of the registration period.

TUITION PAYMENT TEFL CERTIFICATE PROGRAM
All trainees must make the first tuition payment and register for a class by or on the last day of the registration period. Trainees will not be allowed to enter or continue attending class until they have paid, at a minimum, the following:

- Intensive Program:
100% of tuition before the end of the registration period.

- Semi-Intensive Program
- 50% of tuition by the end of the registration period.
- 50% of tuition by the 4th week of the session.

CLASS SIZE ESL PROGRAMS
The minimum number of students in order to open a class is 3 (three). The maximum number of students per class is 22.

CLASS SIZE TEFL CERTIFICATE PROGRAM
The minimum number of trainees in order to open a class is 4 (four). The maximum number of students per class is 14 (fourteen).

ESL COURSE ATTENDANCE REQUIREMENTS
Students who do not comply with the course attendance requirements, as outlined below, will have to wait for the next scheduled program session to begin their studies. Students, who miss more classes than are allowed for a specific program, as outlined below, are required to repeat the course level.

Intensive Program:
A student can miss a total of three classes. Arriving students can only miss the first three days of classes.

2-Day Weekly Intensive Program:
A student can miss a total of 1.5 classes. Arriving students can only miss the first 1.5 days of classes.

Semi-Intensive Program:
A student can miss a total of five classes. Arriving students can only miss the first five days of classes

Saturday Program:
A student can miss a total of 2 classes. Arriving students can only miss the first two classes.

TEFL CERTIFICATE PROGRAM ATTENDANCE REQUIREMENTS
Trainees who do not comply with the course attendance requirements, as outlined below, will have to wait for the next scheduled program session to begin their studies. Trainees, who miss more classes than are allowed for a specific program, as outlined below, are required to repeat the course level.

Intensive Program
A trainee can miss a maximum of three classes.

Semi-Intensive Program
A trainee can miss a maximum of three classes.

F 1 COURSE ATTENDANCE REQUIREMENTS
F-1 students can miss a total of three classes. Arriving students can only miss the first two days of classes and must begin attending class by the third day of scheduled classes. Students, who miss more classes than are allowed, as outlined above, are required to repeat the course level. In addition, students who miss classes excessively may put their status in danger.

ESL COURSE REQUIREMENTS
Students must complete all course requirements to enter the next level (See Policy Manual or School Catalog for details.). If, for special reasons, the student cannot take the final exam or any section of it on the scheduled dates, he/she must pay $50.00 per exam in order to take the exams on other dates, subject to prior agreement of the teacher and the Center Director or program coordinator. The test rescheduling fee may be waived at the discretion of the school if the student has a valid reason for rescheduling the test.

TEFL CERTIFICATE PROGRAM REQUIREMENTS
Trainees must complete all course requirements to receive the LADO TEFL Certificate Program Certificate (See Policy Manual or School Catalog for details.).

CANCELLATION AND REFUND POLICY - INTRODUCTION

INTRODUCTION
LADO International Institute’s Main Campus is licensed as a Post-Secondary School by the state of Virginia. LADO’s refund policy complies with applicable State laws of Virginia and ACCET regulations and policies (Document 31). Written policies pertaining to cancellations, withdrawals and terminations are stated in the student Application/ Enrollment Agreement and school literature.

GENERAL INSTRUCTION
a) In all cases, refund payments are determined using the refund schedule below and are calculated based on the student’s last date of attendance. (Ask the front desk for the refund calculation form).
b) All eligible refunds will be administered within 40 calendar days from the date LADO receives notifications of the students’ request. Written notification is preferred but not required.
c) Registration fees for all ESL programs and for the TEFL Certificate Program are non- refundable unless a scheduled class offering is cancelled by LADO subsequent to a student’s enrollment, in which case the student is entitled to a credit on future enrollment, or a refund of the registration fee provided it is the student’s first session.
d) If the U.S. Government rejects a student’s F-1 visa application, the applicant is entitled to a full refund of the I-20 Deposit paid to LADO. All other additional fees paid to the U.S. Government, courier fees, and other applicable fees paid to LADO to secure the application are non-refundable.
e) If an applicant is granted F-1 status and enters the United States on an I-20 issued by LADO, but subsequently either cancels prior to the start of his/her scheduled program, or fails to attend class (no show) ,then LADO reserves the right to retain all the tuition charges for the first four weeks of the program to which the student is enrolled and any actual housing costs if applicable in addition to a maximum of $500 for non-refundable charges including any application/registration fees, courier fees, bank processing fees for credit cards and wire transfers, and travel cancellation insurance if applicable. The student is entitled to the remaining balance. All remaining refund balances shall be credited either to the original source of payment or by check to the student at a U.S. address.
f) A processing fee for $40 USD will be deducted from the refund balance, after refund calculation.

CHARGES OTHER THAN TUITION

All extra costs such as books, supplies, equipment, laboratory fees, rentals and any charges not included in the tuition that are clearly itemized in the enrollment/application documents are non- refundable. These non-refundable charges are limited to those materials that are attributable to the portion of the program attended by the student.

If applicable, students are bound by the terms as defined in any student housing agreements.

TUITION

a) Course/Program Cancellations

If LADO cancels a course subsequent to the student’s enrollment, LADO will refund all monies paid by the student for the cancelled course.

b) Cancellations for “no-shows”

If a student cancels his/her scheduled course, the student will receive a full tuition refund provided the student has not yet attended a class.

For more details regarding refunds for F-1 students, please refer to section 6.0 below, Refund Policy for F-1 Students

c) Cancellations after Registration Period. Automatic Drop for Excessive Absences

I. In order to expedite a refund after the registration period begins, it is recommended that the student notify LADO verbally or in writing of their wish to withdraw from a course. A student who fails to provide such notice will be automatically withdrawn in accordance with the schedule discussed in Section d) l. below.

II. Refunds are based the last day the student attended the class (LDA) When determining the number of weeks completed by the student, a partial week is determined to be the same as if a whole week were completed, provided the student was present for at least one day during the scheduled week. A session week begins on the first day of scheduled classes for any given program and are not to be confused with calendar weeks. The prorated amount is determined by the ratio of the number of weeks in series of instruction completed by the student to the total number of weeks of instruction offered. No part of the tuition will be refunded after 75% of the session has been completed.

III. In all cases, the refund due is based on the refund schedule below. The student’s current balance is calculated on refund forms using the student’s last date of attendance. All refunds must be requested within 180 days from the date of the F-1 visa or change of status approval, or from the date that the student gives withdrawal notification from classes.

IV. All refunds will be paid within forty (40) calendar days from the date LADO receives notification of the student’s request to withdraw from a course (see documented drop date in the next section).

d) Student Drops Out of Course without Notifying LADO

I. LADO makes the determination that a student has automatically dropped out of a class session due to excessive absences if the student misses one-half of the session in consecutive absences without notice of withdrawal to LADO. This would be after:
• The ninth (9th) consecutive absence without notice in the ESL Intensive Program
• The 4th (4th) consecutive absence without notice in the ESL 2-Day Intensive Program
• The twelfth (12th) consecutive absence without notice in the intensive TEFL Certificate Program
• The fourteenth (14th) consecutive absence without notice in the ESL Semi- Intensive Program
• The sixteenth (16th) consecutive absence without notice in the Semi-Intensive TEFL Certificate Program
• The fourth (4th) consecutive absence without notice in the ESL Saturday Program.

• The date LADO makes this determination (the 4th, 9th, 12th, 14th, 16th, 4th day, consecutive absence respectively) is the student’s documented drop date for that session

II. Refunds are calculated based on the last day of attendance. Other than during the first week of the student’s first course of study, in which the student has three (3) days to cancel and receive a full refund, refunds will be calculated on the basis of the number of weeks completed by the student. Note: The institution considers a partial week the same as if a whole week was completed if the student is present for at least one day during the scheduled week.

REFUND SCHEDULE

Intensive Program - Morning/Afternoon/Evening- (4-week program, 5 classes per week, 18 days of class per session):

• If a student withdraws any day within the 1st scheduled week of classes, 75% of the tuition paid will be refunded.
• If a student withdraws any day within the 2nd scheduled week of classes, 50% of the tuition paid will be refunded.
• If a student withdraws any day within the 3rd scheduled week of classes, 25% of the tuition paid will be refunded.
• No tuition refund applies during the 4th scheduled week of classes (after the 16th scheduled class), since more than 75% of the program is completed in the fourth week of class.

2-Day Weekly Intensive Program - (4-week program, 2 classes per week, 8 days of class per session):

• If a student withdraws any day within the 1st scheduled week of classes, 75% of the tuition paid will be refunded.
• If a student withdraws any day within the 2nd scheduled week of classes, 50% of the tuition paid will be refunded.
• If a student withdraws any day within the 3rd scheduled week of classes, 25% of the tuition paid will be refunded.
• No tuition refund applies during the 4th scheduled week of classes (after the 16th scheduled class), since more than 75% of the program is completed in the fourth week of class.

Semi-Intensive: Morning/Afternoon/Evening (8-week program, 4 classes per week, 29 classes per session):

• If a student withdraws any day within the 1st scheduled week of classes (other than the first three days of the first course of study), 87.5% of the tuition paid will be refunded.

• If a student withdraws any day within the 2nd scheduled week of classes, 75% of the tuition paid will be refunded.

• If a student withdraws any day within the 3rd scheduled week of classes, 62.5% of the tuition paid will be refunded.
• If a student withdraws any day within the 4th scheduled week of classes, 50% of the tuition paid will be refunded.
• If a student withdraws any day within the 5th scheduled week of classes, 37.5% of the tuition paid will be refunded.
• No tuition refund applies on or any time after the 21st scheduled class. since more than 75% of the program is completed in the fifth week of class.


Saturday (8-week program, 1 class per week, 8 classes per session):

• If a student withdraws after the 1st scheduled Saturday of classes, 85.5% of the tuition paid will be refunded (7/8 of tuition).
• If a student withdraws after the 2nd scheduled Saturday of classes, 75% of the tuition paid will be refunded (6/8 of tuition).
• If a student withdraws after the 3rd scheduled Saturday of classes, 62.5% of the tuition paid will be refunded (5/8 of tuition).
• If a student withdraws after the 4th scheduled Saturday of classes, 50% of the tuition paid will be refunded (4/8 of tuition).
• If a student withdraws after the 5th scheduled Saturday of classes, 37.5% of the tuition paid will be refunded (3/8 of tuition).
• No tuition refund applies on or any time after the day of the 6th scheduled class since more than 75% of the program is completed in the fifth week of class.


TEFL Certificate Program- Intensive (5-weeks program, 5 classes per week, 24 classes per session):

• If a trainee withdraws any day within the 1st scheduled week of classes (other than the first three days of the first course of study), 80% of the tuition paid will be refunded.
• If a trainee withdraws any day within the 2nd scheduled week of classes, 60% of the tuition paid will be refunded.
• If a trainee withdraws any day within the 3rd scheduled week of classes, 40% of the tuition paid will be refunded.
• If a trainee withdraws any day within the 4th scheduled week of classes, 20% of the tuition paid will be refunded.

• No tuition refund applies during the 5th scheduled week of classes (after the 20th scheduled class), since more than 75% of the program is completed in the fourth week of class.

TEFL Certificate Program – Semi-Intensive (8-week program, 4 classes per week, 32 classes per session)

• If a trainee withdraws any day within the 1st scheduled week of classes (other than the first three days of the first course of study), 87.5% of the tuition paid will be refunded.
• If a trainee withdraws any day within the 2nd scheduled week of classes, 75% of the tuition paid will be refunded.
• If a trainee withdraws any day within the 3rd. scheduled week of classes, 62.5% of the tuition paid will be refunded.
• If a trainee withdraws any day within the 4th scheduled week of classes, 50% of the tuition paid will be refunded.
• If a trainee withdraws any day within the 5th scheduled week of classes, 37.5% of the tuition paid will be refunded.
• No tuition refund applies on or any time after the 21st scheduled class since more than 75% of the program is completed in the fifth week of class.

TUTORIAL/PRIVATE CLASSES

Cancellation

a) Changes in tutorial class schedules must be made through the admissions officers. If the student cancels a tutorial class at least 24 hours in advance, there will be no charge for the cancelled class. This applies even when the cancelled class is rescheduled for a later date.

b) If the student cancels a tutorial session with less than 24 hours’ notice, the student will be charged for the entire length of the missed or scheduled class, even if the student made a partial cancellation.


Classes Missed Without Notice
If the student misses a scheduled tutorial session without rescheduling or cancelling it, he/she will be charged for the session. LADO will notify both the student and the teacher that the class has been suspended until the student contacts the admissions officer to resume or terminate scheduled classes. If the student does not inform LADO within 15 days of his/her intention to resume classes, LADO will automatically terminate the class and will issue a refund for the remaining unused tutorial hours.

REFUND POLICY FOR F-1 STUDENTS

In the case of non-immigrant alien students who possess F-1 (student) visas, the following refund policy applies:

For initial I-20s issued by LADO, the DSO must cancel the I-20 in SEVIS, verify proof of cancellation, and submit it to corporate accounting. For Change of Status rejections, a DSO must verify denial in SEVIS prior to submitting the refund request to corporate accounting.

F-1 students must notify LADO, verbally or in writing, of withdrawal.

F-1 student enrollment agreements are subject to the same refund policies as those students in all other intensive programs at LADO including the provisions of Section 3(d)(1) for automatic drops.

Students that cancel registration prior to the start of scheduled classes or fail to attend class:

a) Students whose initial F-1 visa or Change of Status application have been rejected/denied are entitled to a full refund for their paid I-20 Deposit.
b) Both students who were issued an initial I-20 from LADO but chose not to study at LADO and did not submit their I-20 documentation to the U.S. consular office abroad for processing, as well as those students who applied for a Change of Status through LADO and received approval from USCIS, but chose not to attend classes at LADO, are entitled to will receive a full refund of for their paid I-20 Deposit.

If the student was registered in the school by his/her U.S. sponsor, agent, proxy, guardian, or representative, a refund will be made to this person upon proof of payment and identification.

In order to protect the party responsible for initial deposits and tuition payments made on behalf of a student, all refunds will be issued to the original payer on file at LADO. Students who request to have their refund credited or sent to someone other than the original party on file, must provide verification that the original party has been informed of and has approved of the change.


HOW REFUNDS WILL BE ISSUED

Refunds will be issued via check, credit card, wire transfer or credit on the student’s Axess account. Credit card payments will be refunded to the original credit on file unless the credit card on file is no longer valid or LADO receives notification of a change of payment method or credit card recipient. Refunds requested by check will be paid by check as long as the student is in the U.S. or has otherwise informed LADO that U.S. checks are accepted in the student’s country of residency. If the student is in his/her country of origin, the refund will be made available via credit card or wire transfer so that payment is in the legal currency of the country of which he/she is a resident. All wire transfer fees will be paid by the student or the party responsible for the student’s finances.

Refunds for continuing students (e.g., students who have a leave of absence but will return to the next or a future session) may be credited to the student’s Axess account.


PAYMENT OPTIONS
• LADO accepts payments by cash, money orders, travelers’ checks, personal checks (in $US), and credit cards.
• For bank wire transfers, please contact the center you wish to attend to obtain instructions.
• Personal checks must be drawn on U.S. banks.
• LADO may wait up to 15 days before issuing a Form I-20 to F-1 students paying with a personal check.
• There is a $60.00 fee for returned checks.

TUITION AND FEES
LADO reserves the right to change tuition and fees without notice. Please ask campus administrative staff about current prices and session program dates.

OTHER FEES
• Non-refundable Change of Status/Reinstatement to F-1 Status Processing Fee: $300.00
• Lost/Duplicate/Damaged I-20: $50.00
• Lost/Duplicate LADO Certificate of Completion: $20.00
• Lost/Duplicate LADO Transcript or Letters: $20.00
• Lost/Duplicate LADO Transcript and Certificate: $30.00
• Test Rescheduling (including Michigan): $50.00 (1)
• Placement Test Retake: $50.00 (2)

(1) The test rescheduling fee must be charged to all students requesting their exams to be rescheduled; there is no charge for rescheduling midterm exams. The test rescheduling fee may be waived at the discretion of the Center Manager if the student has a valid reason for rescheduling the test.
(2) The placemat test retake fee must be charged to students requesting to skip a level. There is no charge for placemat test retakes given to students per LADO’s initiative.

If applying to online classes:

• I have or will obtain access to a computer/tablet with audio-visual functionality;
• I have or will obtain Internet access to participate in all program hours of instruction;
• I am able to upload/download documents and complete online assignments; and
• I am able to download Microsoft Teams and log-in with my LADO ID to participate in online instruction.

I have read and understand this document or have had this document verbally explained in my native language. I further agree to adhere to the policies explained above, in the LADO Policy Manual or the LADO School Catalog. I understand that this contract is legal and binding. I attest that I am at least 14 years of age. I understand that I will pay the tuition and fee amount as designated in this contract for each subsequent session unless there is a change in price. If there is a change in tuition or related fees, I will be asked to agree to the new Terms and Conditions of my Application/Enrollment Agreement. Also, If I change to a class in a different program, other than LADO’s TEFL Certificate Program, I understand that all the above terms and conditions will apply to the new program that I transfer to.

Further, I hereby voluntarily and without compensation authorize pictures, videos and/or voice recordings to be made of me by LADO. I consent to the use of my name, my picture, videos and/or voice, for promotional, informational, or other purposes in any medium. I permit LADO to use written statements or quotes by me that I may provide to them about LADO and my experiences there. I further understand that no royalty, fee, or other compensation of any character shall become payable to me by LADO for such use. I understand that consent to use my picture, video, voice, and/or written statements is voluntary and that I may at any time exercise the right to cease being filmed, photographed, or recorded, and may rescind my consent for up to a reasonable time before the picture, video, voice recording, or written statement is used. Said material is the sole property of LADO and its assignees. I release LADO's President, administrators, faculty members, and staff from liability for any claim or course of action resulting in any way to the use or publication of such photographs or statements.
Please, go to http://lado.edu/docs/student-handbook.pdf

EMERGENCY OPERATIONS

I understand and acknowledge that, during emergencies declared by U.S. education and health authorities, including the current coronavirus pandemic (effective and ongoing from March 2020 and until such times as campus operations are declared safe by education and health authorities), classes will be offered online.

PAYMENT DATES

1. Payment Due Dates:
Payments for your classes are to be made during the last four days of the previous session. Checks are not accepted. We encourage online payments for your convenience. For those students who do not have access to a computer or internet, LADO provides complimentary access to computers in our computer lab.

2. In Person Payment Surcharge:
Students who make payments at the front desk during the first three days of the "payment period", (from the first day to the third day), will incur a $10 "Processing fee" as a surcharge. This surcharge is designed to encourage timely compliance with financial obligations.

3. Late Payment Surcharges:
Commencing from the fourth day of the payment period, late payments will result in additional surcharges. On the first occurrence of a late payment, a 5% surcharge will be applied. For a second late payment, the surcharge will increase to 10%, and for a third late payment, a 20% surcharge will be imposed.

It is crucial to understand that the continuation of the practice of late payments for your classes may lead to your enrollment being placed on probationary status, potentially risking your visa status. We strongly urge you to adhere to payment deadlines and requirements promptly to ensure uninterrupted academic progress.